Understanding Reasonable Accommodation for Tenants: An Expert Guide

As a landlord, your primary role extends beyond collecting rent and maintaining your property; you're also responsible for complying with housing laws, one of which is providing reasonable accommodation for tenants with disabilities.

Not only is it a legal obligation, but it also creates a more inclusive living environment and can help build positive relationships with excellent renters when handled appropriately. Property owners in San Antonio, Texas, must follow federal and state Fair Housing laws to avoid making a crucial mistake.

To help you navigate this important aspect of being a good property owner, the MHN Property Management experts put this resource together! Keep reading for our expert insights.

What is Reasonable Accommodation?

Reasonable accommodation is a crucial aspect of fair housing that property owners should thoroughly understand. It involves making modifications or exceptions to your standard rules, policies, or services to provide individuals with disabilities an equal opportunity to use and enjoy their living space.

This is mandated by federal laws like the Fair Housing Act and the Americans with Disabilities Act. However, these accommodations don't need to be complex or costly. Sometimes, a simple gesture like allowing a service animal in an otherwise pet-free building can suffice as a reasonable accommodation.

Responding appropriately to a request from a tenant could also involve providing a reserved parking space near the entrance for someone with mobility issues or installing visual alarms for a hearing-impaired tenant. By understanding and implementing reasonable accommodations, landlords comply with the law and create an inclusive and welcoming environment for all tenants.

young girl in wheelchair holding a white golden retriever wearing a blue bandana

Your Legal Obligations

Federal and state laws play a significant role in shaping the responsibilities of landlords, especially when it comes to tenants with disabilities.

Ignoring or refusing to comply with a valid accommodation request is not only a violation of these federal laws but could also lead to severe legal consequences. Landlords could face hefty fines or even lawsuits, which would not only be financially draining but could also damage their reputation in the community.

Given these stakes, property owners must familiarize themselves with the law to mitigate risks and foster an inclusive housing setting.

Do You Have to Honor Every Request?

The short answer is no; landlords are not required to honor every request for reasonable accommodation.

While it's crucial to comply with the laws as required, it's also essential to understand that not all requests might be reasonable or legally justified. Several criteria must be met for a request to be considered "reasonable."

For instance, the person making the request must have a disability recognized by law, and the requested accommodation must directly relate to this disability. Moreover, the request must not impose an undue financial or administrative burden on the landlord, nor should it fundamentally alter the nature of the landlord's business.

Here are a few examples of when it might be okay to deny a request:

  • Excessive Modifications: If a tenant asks to install an elevator in a two-story building, this could be considered an undue financial burden and could be denied.
  • Vague or Unsupported Requests: If a tenant asks for an accommodation but cannot provide any verification to support the need, a landlord may have grounds for denial.
  • Safety Concerns: If honoring a request would jeopardize the safety of other tenants — like allowing a large or aggressive service animal in a building with small children — denial could be justified.

Knowing when it's acceptable to deny a request is crucial, as wrongful denial can lead to legal consequences. To navigate these intricacies efficiently, consult with property managers like our experts here at MHN Property Management, who can provide valuable insights and ensure compliance with the law.

Why Use a Property Management Company?

Navigating the legal landscape can be complex and time-consuming. That's where one of the best rental management companies San Antonio, TX, offers can be a crucial resource.

These companies are well-versed in local and federal laws, making it easier for landlords to comply with various regulations.

Liability Protection

One of the key advantages of hiring the best property management company San Antonio delivers is liability protection.

When you're responsible for multiple properties or even a single rental unit, it's easy to overlook nuances in housing laws. A reputable property management company helps shield you from potential legal problems by ensuring all procedures and policies align with existing laws.


A property management company serves as a crucial intermediary in the process of reviewing reasonable accommodation requests.

With a deep understanding of federal and state laws, residential property managers can evaluate the validity and feasibility of each request quickly and accurately. They can guide property owners through the documentation required for approval and denial, ensuring that all decisions are legally sound.

If a request imposes an undue financial burden or is otherwise excessive, property management companies have the expertise to articulate this to the tenant in a manner that minimizes legal risks. They act as a buffer, protecting property owners from potential legal pitfalls while ensuring that the property remains compliant with relevant housing laws.

The best property management companies provide peace of mind by balancing the needs of the tenant with the capabilities and legal obligations of the rental property owner.

white house with a wooden ramp out front

The Right Property Managers Are Your Ally in Reasonable Accommodation

At MHN Property Management, we take reasonable accommodation requests seriously for the benefit of tenants and property owners. We have a comprehensive understanding of what it takes to balance the needs of renters with the legal requirements imposed on landlords.

Working with Tenants

When a tenant makes an accommodation request, our team promptly evaluates the request's validity and how it aligns with legal requirements. We take the time to engage with tenants, providing them the support they need to make these important requests.

Protecting Property Owners

Our expertise doesn't just serve the renters; we are committed to protecting property owners as well.

When a tenant makes a request, we carefully review it to ensure it meets the legal criteria before giving it the green light. This way, we keep you compliant and minimize the risk of legal repercussions.

Handle Reasonable Accommodations Better With Our Experts

The provision of accommodation is not just a legal mandate; it's also a mark of an empathetic and responsible landlord. An expert in property management for rentals can simplify this process, ensuring you adhere to laws while treating all tenants fairly.

If you're interested in reducing your legal liability while promoting an inclusive community, consider partnering with a San Antonio property management company like our team here at MHN Property Management for peace of mind and professional guidance.


MHN properties has managed our house in San Antonio since December 2014. Everyone on the team has always been professional and courteous. They are prompt in responding to questions and maintenance requests by the tenants. We feel like they have taken great care of our property! In addition, our property has not been empty since they took over the management. We would highly recommend MHN properties to anyone!

Adam Nyitray